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FAQ

New subject: Re: Issue with hard drive

Can you upload a detailed photo of your damaged board?

New subject: Re: Issue with hard drive

Hi Guys,
Thanks for looking at this for me.
I do appreciate the fact I probably need to get a Data Recovery, but it seems odd that the HDD now powers up with a new board....

Anyway, attached are the images of the board which I believe to be broken. Sorry the Flash doesn't do it too many favours, what can you tell?

Cheers
Neil
Please do not place your board on carpet! Keep it away from static.
If you have a multimeter, set it to the 200 ohms range and measure the resistances of the two TVS diodes. I'm not familiar with your board, but I suspect that the part above the top left corner of the long rectangular RAM chip in the first photo is your 12V TVS diode. The part to the right and slightly above it appears to be the 5V TVS diode. If either is shorted, ie if it measures close to zero ohms, snip it out with side cutters or desolder it. The drive will work perfectly well without it, albeit without protection on the affected supply rail. Just be absolutely sure your power supply is OK.

Your photo is quite poor, as you say, so I can't tell if there are any fuses which may have opened.
The following article may help you identify the components:

New subject: Re: Issue with hard drive

Thanks so much for that!!!!
Its not on a carpet, its on my kitchen worktop:) I shall certainly be avoiding static.
Thanks again, I will let you know how I get on

New subject: Re: Issue with hard drive

User avatar In the 5th picture down:
TVS left to the Rectangular chip (RAM/Cache) is damaged.
To confirm I would still New a better picture, but even in the blurriness I can see that it looks split/damaged.
What was the voltage amount of the adapter you plugged in? Hopefully the TVS did their job.

New subject: Re: Issue with hard drive

Also, just a quick point. Whilst I appreciate that the old board could be fubbered, why would the HDD not work with an identical board from exactly the same HDD?

New subject: Re: Issue with hard drive

Hi Russ, the voltage was a touch over 15V that was plugged into it.
New subject: Re: Issue with hard drive
Sorry, me again. The TVS does indeed appear to be split. Whats the fix. And as I asked earlier, why with a new board would this cause the HDD not work?

New subject: Re: Issue with hard drive

neil-uk wrote: Sorry, me again. The TVS does indeed appear to be split. Whats the fix. And as I asked earlier, why with a new board would this cause the HDD not work? The fix is to remove it. If, for continued protection, you wish to replace it, you can use an SMBJ12A part from Farnell: Check the fuses also. See ... http://www.users.on.net/~fzabkar/HD160JJ_TVS_fuse.jpg http://www.arkadasbilgisayar.com/images ... 02_PCB.jpg
The reason a board swap didn't work was because each board stores drive specific calibration data determined at the factory.
New subject: Re: Issue with hard drive

User avatar of course. this kind of PCB without ROM chip. that you need to do some special work on it. please contact me if still need help. i can handle it. thanks.

provide entire dirve,PCB,firmware,hard disk accessories. talk to me! Data Recovery service

New subject: Re: Issue with hard drive Hi Guys,
Just had a bit of a check on the Meter; - The reading of TVS12 (the broken looking one) is 0 Ohms - The reading of TVS5 is on average 8.1 K Ohms - A 'bleep test' of Fuse 12 is no bleep at all - A 'bleep test' of Fuse 5 is a long continuous bleep - The reading of Fuse 12 is on average 1.475 M Ohms - The reading of Fuse 5 is 0 Ohms.

What conclusions can we draw from this, and what can we look at to get the HDD running as a temp fix?
Cheers
Neil
New subject: Re: Issue with hard drive

First make absolutely sure your power source is OK. Then remove TVS12, and bridge F12 with a length of wire. Take care not to introduce any solder shorts. In the long term, replace TVS12 with an SMBJ12A, and replace F12 with a 2A picofuse, or smt fuse if you can find one. If the above is too difficult for you, any junior TV technician should be able to do it for a few beers. Good luck.

New subject: Re: Issue with hard drive

Hi Guys,
We are all fixed and back to normal.
Thanks so much to everyone who has assisted, and offered some great advice.
You are genuinely a bunch of fantastic guys, and clear geniuses :)
New subject: Re: Issue with hard drive

Hi Guys, Bit of an update The HDD works perfectly now, in my Caddy. But I am having issues getting Windows to boot of it, when put in my server. Can anyone advise what is likely to be the cause of this - and any fixes? Thanks neil

I've been working with several 88i6745 Marvel boards lately. There seem to be numerous differences with these. As you may already know, rom is embedded in this chip. Anyway, on this model, bad programming here on a perfectly good board and drive, and it won't even allow kernel/psv mode access. what to do? You can access the data on drive via hotswap technique which I've done successfully, but you must have an identical match...I've found that even a slight variation and often just a few months and the headmap is different...also, the ROM is 192KB versus 128KB which poses some issues for PCI. Anyway, I am exploring possibility of JTAG programmer for ARM9 cpus...supports many Marvel including this newer 88i6745. Anyone use this? PM or email me if you like.

ST9500325AS Hi guru, I've got some strange looking problem with st9500325as. It seems to be a corrupted translator problem. Disk had corrupted smart so I've rebuild it and then disk shows LBA=0. I recalculated translator and now it shows correct value, but when I scan it, only first 75gb are accessible, access to the rest is blocked and errors are generated. Any idea how to fix it? Best Regards Pawel Hi, We can fix it in Hungary. There is no 'onebutton' solution for this problem, so U will need somebody who knows his stuff... regards, Data Recovery lab (mumbai) ================================================================================ Yellow Colours in Hd Tune Pro - Is my hdd ok? Can anyone tell me what this yellow mark means? Its a completely new laptop? ================================================================================= Question: swapping boards on seagate HDD Hi all, long time reader, first time Newer, etc. etc. I have a Seagate barracuda 7200.7 120GB IDE hdd which I mananged to crack the circuit board on (don't ask how :oops: but less than 350g's ) thankfully while the HDD was unplugged from any power and not spinning. The HDD now still spins up but bios does not detect it. When the drive spins up it sounds normal and there are no "bad" noises, so hopefully the internals are still ok. I have read on these forums that I should be able to swap the board and assuming no internal damage to the HDD I will be back in business, but I was wondering what numbers on the drive do I need to match? I guess the following need to match: - model number - ST3120026A - firmware version - 3.06 But what about: - part number (p/n - 9W2083-301) - hda part number (HDA p/n - 100264020) - config code - DYY-11 and I suppose the following do not need to match: - serial numner (s/n) - date code - 03422 - site code - AMK Any thoughts on what I do and don't need to match? If I connect a board with wrong firmware version (for example v3.01 firmware instead of v3.06) will I fry the drive and/or the data on the drive? Searching this forum seems to tell me I need the same firmware, but that's proving a little difficult to track down at the moment... Thanks in advance for hopefully helping to save me somewhere between $600 - $1500 to get back my data (which is not worth $1500 that's for sure)... :D YOU CAN'T :( noob q - I can't what??? If you put a pcb with "wrong" fw version, the drive should not fail more than it is now. But you really need a pcb from a drive with exactly the same fw version (3.06). ah - ok thanks, that bit i understood. Any thoughts on the "other" numbers on the drive? i think i had the same problem as yours, i swap pcb it didnt work, with exact firmware. Only seagate lower 40G that works. it worked but all data scrambled. and occasionally knocking. For Barracuda 7200.7 drives, u need to match model #, firmware version, and should be same date of manufacture. ghost How does date matter? :D I can provide data of mine if it maters _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... Hi, these News are 3,5 years old... I think the problem was solved in the meantime... _______________ - Data recovery rzr seems to be resurrecting hundreds of old News, just to get an answer to his ST unlock problem. Way to go rzr, pi** everyone off by Newing hundreds of times about the same problem. =========================================================================== wd 1600js-75ncb3 pcm board needed HAVE A BURNED UP BOARD....WAS WONDERING IF ANYONE HAS ONE OR A SUGGESTION AS TO WHERE I SHOULD LOOK. BOARD INFO 2060-701335-005 REV A MG I have the pcb you need , PM if interested . =================================================================================== cutting off the beginning of a hhdrive? Is there some way to cut off the beginning of a hard drive surface? Most of softwares can only cut off the end of a hard drive. My hard disk has bad sectors at beginning. I have repaired these sectors, perforemed low level format, etc but after some days , it crashes again xp. I thinks the only solution would be " to cut off the beginning of a hard drive" , approximately 4gb Thanks in advance Just get the data off if you can, and replace the drive For cutting in the beginning you need special tools and deep knowledge of SA , You can leave the area making partition in such a way . ================================================================================ Help needed to write Seagate Vendor Track : Hi there. I'm requesting help regarding a Seagate Barracuda ATA IV - ST340016A drive that i want to SelfScan. Drive have some realocated sectors and i want to SS it as an experience, but i need to be able to write back Vendor and ATA when selfscan finish. So far i've manage to backup those tracks correctly, because i've compared in HEX editor the files that i've downloaded from my drive with the ones for the same moddel under Hard Disk Recovery Lab files and they match, so i'm using the right procedure to download the data, but i can't upload it back. Here is more info : Barracuda IV - SNOWMASS Service Area SPT - 0x02B9 Firmware version 3.19, Vendor data track - 0x700C - offset 0x0C (0x100 sectors) Buff-R - 0 Buff-W - 10 I'm using ST_Mem to write VENDOR to drive. To test i've changed drive name on STUFF manually to "Spildit" instead of ST340016A. I'm assuming that when i manage to restore the vendor track back the model will revert to default because i'm using a track saved before the changes. I will not risk to start selfscan if i can't find a way to write back to the drive. Thos is what i've tried so far with ST_MEM : vendor.bin is my vendor track : W_SECTORS/<09*AUTO/0/10/0/ALL/vendor.bin/0/1 doesn't seam to do anything when i run that script. I can see the terminal log on ST_MEM and i can use "." and all the other commands under terminal, but the above script doesn't upload anything to the drive. I've also tried : W_SECTORS/700C/0/10/0/ALL/vendor.bin/0/1 and the resoult is the same as above. Doesn't work. I press RUN, for a sec. it seams to run but it doesn't seams to do anything. What am i doing wrong ? Maybe i'm using wrong script. Can someone help me ? PS - I've managed to get SeDiv to work fine but free version will not write to drive also. Thanks. _________________ Image Are you using a paid version of st_mem? In my understanding the W_SECTORS command does not work in the free version. _________________ You don't have to backup all of your data, just the data you want to keep. I'm using the free version ;( Do you know how to contact the autor of St_Mem and the price of the version that can write to the drives ? Any other options to write back to the drive ? SeDiv also reads but to write back i need a full (not free) version. I had problems with SeDiv but manage to fix the problem and now it's working fine. Is there any other way to write to the drive or to send the file to the drive ? Thanks. _________________ Image Use this script for writing vendor track : STR/s700C,0 S_BUF/10/vendor.bin/0/4/0 LEVEL/2 STR/w,0,4 have a ST340016A _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... ============================================================================== 7200.7-Replaced PCB-Drive now detected by BIOS but not WinXP Hello, I recently replaced the shorted out PCB on my Seagate Barracuda 7200.7 Plus ST3120026A 120GB. The drive now spins up, is detected by the bios (and correctly identified) but will not show in windows explorer or disk manager. I got the exact same board for the model and part number and firmware. Any help is greatly appreciated! Thanks. you need to transfer data from the damaged PCB to the newly replaced PCB... If you don't have the hardware, $25 soldering iron from a local WalMart will do the job. Also it can kill that small chip in the process very easily. hddmania wrote: you need to transfer data from the damaged PCB to the newly replaced PCB... If you don't have the hardware, $25 soldering iron from a local WalMart will do the job. Also it can kill that small chip in the process very easily. how would i do that and which chip? I have searched the forums and it seemed like this was an issue for the 7200.11s only. thanks for your response! Could you New two or three good resolution pictures of your PCB??? If it has the ROM chip, then you can desolder and solder it back on the replacement PCB. Mid-range soldring iron will do the job. If it has the built-in chip, then you need to seek a data recovery firm to do the manipulation... wow dude. in parallel i have been reading the forum regarding the tvs. used my multimeter to find the short on my original board (prior to reading your additional responses), ripped out the diode (wasnt even sure it was the right one just that it was shorted!), and now the drive WORKS with the original PCB!! I am now transferring my data. I really appreciate your help and this forum. saved many years of data, this forum rocks! duojet wrote: wow dude. in parallel i have been reading the forum regarding the tvs. used my multimeter to find the short on my original board (prior to reading your additional responses), ripped out the diode (wasnt even sure it was the right one just that it was shorted!), and now the drive WORKS with the original PCB!! I am now transferring my data. I really appreciate your help and this forum. saved many years of data, this forum rocks! Just be careful - those TVSes had burnt out for a reason! jauh wrote: duojet wrote: wow dude. in parallel i have been reading the forum regarding the tvs. used my multimeter to find the short on my original board (prior to reading your additional responses), ripped out the diode (wasnt even sure it was the right one just that it was shorted!), and now the drive WORKS with the original PCB!! I am now transferring my data. I really appreciate your help and this forum. saved many years of data, this forum rocks! Just be careful - those TVSes had burnt out for a reason! yes, i have successfully transferred all of my data, and I won't really be using the drive again. also, I have a new, much better quality power supply in my pc now (lesson learned!) hi I have ST3120026A too, can you check what's the master password on yours ? _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... ============================================================================== Seagate ST9320320AS (Momentus 5400.5 - F3 Family) locked Some one know the correct way to Unlock Seagate ST9320320AS (Momentus 5400.5 - F3 Family) Hdd ? Thank you to all Is silillar to the old families _________________ S. Karakashev I try to use the procedure like the old models, but seem the address where the password is located, is different for F3 family. If you have success for unlock Momentus 5400.5 Hdd, can you explain in that way ? Thank you Data Recovery lab (mumbai) wrote: Yeah, this is very sensitive information, I'm afraid nobody will teach HDD unlocking for free... But there are many firms ready to recover your drive once U have a proof of ownership. Data Recovery lab (mumbai) Amen Thank you Data Recovery lab (mumbai)! _________________ S. Karakashev These can be unlocked using SD software. Sorry but can you tell me what is SD software ? Thank you Location: In ur HDD ! Salvation data does this also work on ST3120026A when it's in maximum security mode ? _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... =============================================================================== ST3160021A Drive Failure I have a Barracuda 7200.7 160Gb hdd that has failed. The drive spins up and does not make any abnormal noises to my ear...a click or two at start up and then a smooth sounding operation. The drive does not show up in the bios nor can I get mhdd to show me any information. The only valuable data on the drive would be pictures files. I know enough to know that I have reached my limit of expertise. Any advise or follow up questions to lead me further to a solution would be greatly appreciated. The drive is not mine but I do know that the computer exhibited a bsod and the drive was never functional again. While this is relatively unhelpful, I do know that the failure occurred while the computer was operating. There are no burn marks or visual damage to the pcb board that I can tell. I have a donor drive available (same model,p/n,firmware, and sitecode) but am reluctant to open either drive up until I've evaluated the cost of having a competent person tell me what it might cost me to recover these pictures. I would prefer to not make this drive my DIY learning experience gone bad. I am located in Ohio, U.S.A. Failed Drive info: ST3160021A P/N 9W2001-050 Firmware 3.04 Date Code 04262 Site Code WU I have ST3120026A (120GB) not sure it's close enough to yours ________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... ================================================================================= which is more important, IC# or FIRMWARE# for seagate I can find a pcb with the correct firmware, and I can find a board with the correct IC# but not both at the same time. Is it possible that one of these will work? Thanks, Ben MODEL: st3120026a PN: 9W2083-306 CONFIG: D4H-02 FIRMWARE: 8.54 DATE: 05164 SITE CODE: WU IC: 100274360 MOTOR IC: SH650 PCB: 100306044 rev a Seagates are a pain. That Firmware: 8.54 is only the first three digits of the firmware which is really in the drive. I have seem them change the firmware once a week. I normally try to match the first 5 digits (or more) of the serial number. If you had PC-3000 or Salvation data you can read the exact version it has. I'll can check on mine .. bbl _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... There are some funny things going on with latter version of Seagate. We are working on it. Point is ROM contains info for this very drive and if you connect different lb to hd it will attempt to reprogram lb. As a result lb will be not work for nothing. Be careful. seagate ST3120026A 120G burnt PCB hello all, i'm new to this board and i must say it is a very informative forum. I've got a problem i'm hoping someone can help me with. I've got the above mentioned hard drive and recently my power supply blew taking a few things with it, including this drive. Upon closer inspection, I noticed what I believed to be a diode exploded on the PCB. I was told that upon removing it that it would continue to function, but it doesn't. So, i've included a picture of it and am hoping that someone here can identify what the component once was so I can maybe replace it and get all of my data back! Please and thank you. Adasm wrote: hello all, i'm new to this board and i must say it is a very informative forum. .... I was told that upon removing it that it would continue to function, but it doesn't. Hi, welcome to the forum. From your statements did someone in this forum tell you that it would work? Also what did the one tell you that had made your pcb fry up? My next question is what do you wanna do to the hdd --repair/data recovery? Someone told me that they had the same problem and they were certain that component could be removed and still ahve it work. I'd like to repair the HDD and keep using it, but im mainly concerned with getting my data back. So, either replacing that specific component or replacing the PCB. What would the average cost be of professional data recovery? It depends on WHO did tell YOU thatand if you know what youre doing :mrgreen: Good luck. What did your hard drive do before you removed that burnt item? What is your hard drive doing now after you removed the burnt item? Well, the component might have been something like FT403PV, maybe not, maybe similar. Probably it matters not, because more than likely some other component/s is/are faulty. :wink: So even if you find the match, as you have requested, your drive probably will not work. So some other solution must be applied to get your data, which might require more than just DIY skills. DR experts should be able to get your data quite easily, and if you mess around too much with the pcb, you might just never get your data. Maybe the drive already has a fault (electronic) on the circuits inside the hard drive (HDA) then of course it's quite a big job, but more importantly, maybe something you do while "repairing" the pcb causes a fault inside the drive (HDA), then you would be sorry not to have sent it to an expert in the first place. Your call :D Well, what I see is a BIG damage to the PCB (multilayer, btw). But data can still be recovered (hope there was no tinkering done on the HDA) because the problem - for me - is elsewhere , or better, IT WAS (now there are at least two). The original idea was to do it by himself with no money and with the help of Internet (the realm of all knowledge and all bullshit at same time) and this is the result... Don't think data was important if such kind of attempts have been done, but I can be wrong.... I think only seeing the drive a cost can be estimated correctly. For once I start to ask a novice ?'s and get the support of the pro's. Thanx guys for the assist and not telling him upfront to send it to a pro and all the crap (half truths) put towards a starter. Hey guys don't frighten him with too much know how. Talking big is not going to get his hdd working or data back. Please give him the steps on how to solve the issue. For example. 1. if there was no clicking from the hdd then .... 2. Are u willing to send your hard drive to an expect for evalution who would.... 3. Changing the PCB might ......... 4 If changing the pcb does not ......... 5. do you have any knowledge about how to write the firmware..... 6. Do you know how to image ......... Peace Out This kind of public service is discontinued :D Hello Everybody We have this HDD _________________ Knowledge is more important than money!!! Arkadas Bilgisayar Data Recovery Services Istanbul / TURKEY http://www.datakurtarma.com hi felibo, I wish I could understand what you are asking, suggesting, expecting, hoping, wishing, advising, telling, complimenting, and what else? :? arkadas, This board is not suitable for Adasm. Nice 1 :lol: :lol: :lol: :lol: :lol: :lol: ...................... You guys took the bait. wanted to see ur reaction by touching the hot buttons. Blackst for instance has dicontinued his public service, folded his tent and left the pavilion Derp is kind of confused for I tried to draw an outline for DR but there are so many ways for DR as there are in killing a cat. Arkadas just supplied a hdd even though the pic adasm put up does not include any specs. I was just hopping all the other guys pcimmage, jonants, falther, rameez, Data Recovery lab (mumbai), hdd spaz, thatdellguy, drccsc, hddguy... the pro's to name few could have joined to see the mess that would be created at the fair grounds. SORRY, NO HARD FEELINGS Peace Out oy yoi, yoi, yoi, yoi, :roll: I did not know things were that bad in washintong. DC to be precise. The problem/bad thing at the moment is heath care All I want is my data back. I havent attempted anything to this board but to remove the remnants of said component. The person who gave me the info was the tech guru at my company (an aerospace company). I consider myself electronically savvy and can do alot of my own repairs, but i`ve never attempted anything on a HDD before, hence why i`m here asking questions. I`m hoping to do this myself to save the hundreds associated with professional help. I`m assuming if I replace this component it can work, or if not then replacing the PCB. But again, i`m only assuming and came here to get answers. So, any more questions you may have about the HDD in question i`ll gladly answer, hoping that you can answer mine. Additional info: model: St3120026A pn: 9w2083-301 HDA pn: 100278290 Config: DYY-11 FW: 3.06 Come to Italy then :mrgreen: ok Adasm this is what u need to do AT YOUR OWN RISK If u change the pcb you might have to get the firmware to match that hdd. So you might get the pcb but might need to write the firmware to the chip which needs special equipment that is why the saying is "SEND IT TO THE PRO'S" So go ahead and find the pcb that matches the hdd, and if after changing it, and you power it on, and hear clicking noises don't say you where not forewarned. Then you would have to pay more to get the data you need. Hope you can handle the truth frelibo, You just proven you know nothing about DR. Adasm, The way you hacked off the component in question shows that you cannot do the work which is required. You could start by going on a soldering course if you insist on doing this yourself. :wink: get help bud, spend a little money and you will probably get your data. Adasm sorry for giving u the wrong info. I thought I knew how to do DR but derp is the expert in that field. So I suggest u have to ignore my Newing and PLEASE take his advice. No hard feelings derp. Keep the Peace ------------------- The way you hacked off the component in question shows that you cannot do the work which is required. You could start by going on a soldering course if you insist on doing this yourself. :wink: I appreciate everybody's input and i'm glad I got the answer to my question. I just wanted to know for sure that this repair was beyond me and so I dont attempt it and ruin it even further. As for the hacking part, I can see how it looks that way but there wasn't alot left for me to take away that wouldn't make it look like a hack job, the component did blow up from a power surge, so the area wouldn't look pretty to begin with. But i'm also not an expert solderer either, college just taught the basics! I'm going to get a quote on pro DR. The 4000 plus family pictures and whatnot on that harddrive are too valuable to lose. Thanx again for all of your input, much appreciated! Hi Adasm, Smart move - I am sure you will get your data. :D If it help i have a spare ST3120026A (locked) ready to exchange ... _________________ -- http://rzr.online.fr/q/ata : Please help to unlock ST3120026A in max security mode , lost all pwd, do not care about data, free help welcome ... BlackST wrote: Come to Italy then :mrgreen: TX is a little bit closer. :D _________________ Good Luck

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