Hey all, I have a strange one in. At least for a drive this small.. The drive makes no abnormal sounds, but you definitely can't hear it load overlays, and of course looking at the terminal it is apparent why: Interface task reset 4096k x 16 SDRAM TONKA2 - 1_Disk M-31 03-22-06 10:53 Buzz - Head Mask FFFF - Switch to full int. Spin Ready (P)SATA Reset DiskAccess ReadSector EC=43 at ffffffff.00.0002 Failed sys sect. write DiskAccess ReadSector EC=43 at ffffffff.00.0002 Read Ver Retrys DiskAccess ReadSector EC=43 at ffffffff.00.0002 Read Ver Retrys DiskAccess ReadSector EC=43 at ffffffff.00.0002 Read Ver Retrys DiskAccess ReadSector EC=43 at ffffffff.00.0002 Read Ver Retrys DiskAccess ReadSector EC=43 at ffffffff.00.0002 Read Ver Failure! Failed sys sect. write Unable To Load Overlay 01|000A ( T> As you can see, it obviously can't read the firmware, the two points of interest to me are: Failed sys sect. write and the fact that the drive reaches T> Since the drive can reach T> I decide to check a few things. Keep in mind this is an 80GB drive with 1 head, maybe 2 sometimes: T>k Head Mask = FF Map 00 to 00 00 Map 01 to 01 01 Map 02 to 02 02 Map 03 to 03 03 Map 04 to 04 04 Map 05 to 05 05 Is it just me, or does that look incorrect? I supposed it is just assuming if the heads arn't there....then it just wont use them...but usually i don't see heads mentioned if they don't exist T>Age=50 Type=3F MxCyl=22910 MxHd=0 MxSct=000 BSz=008M TCode=01000000 ThermFlts=0000 Pgm=00 Trk=FFFFF(1661D:00[17029]).0(0).012(FFF) Zn=0 Err=00 ErCt=0000 Hlth=0008 CHlth=0000 Ready LBA=0000044B T>3.ADH 05-17-06 14:23 ADH,1H_S_013_M1,4T ************* Cert Log Cyls inadequate. 0006 more cyls required ( T>/2 2>Z Everything on ; looks ok to me.. ' may be showing something on Trk, but I am not that versed in seagate commands yet. Ctrl-C reloads the firmware, but shows us: ************* Cert Log Cyls inadequate. 0006 more cyls required - which I find curious as well, again I am not 100% sure of the meaning of it's presense, but I could guess that possibly the cert is damaged in some way? My guess is: Bad head/heads (if its a 1 or two head drive) Possibly the read element is good, but write element is bad? simply corrupt firmware. Any input on this one would be greatly appreciated! New subject: Re: Seagate 80GB 7200.9 Firmware failure? User avatar Oh, I would like to add that checking the zone table showed that only Head 00 is in use. New subject: Re: Seagate 80GB 7200.9 Firmware failure? Check PM _________________ You don't have to backup all of your data, just the data you want to keep. New subject: Re: Seagate 80GB 7200.9 Firmware failure? User avatar Still haven't figured this one out. I'll update if I figure anything out. Note: I don't have any Ace Labs products at my disposal, only Atola New subject: Re: Seagate 80GB 7200.9 Firmware failure? User avatar Searching around a little bit on this very forum (Here I am saying this to users coming here all the time, and I make the same mistake) It looks like this has possibly been covered before (Although mine may be a little different) It looks like if I have a PC3K this could be a really quick solution, but since I don't have on at my disposal, I am going to try to long way around. The problem COULD be heads, or a bad write element. First I will find a Donor, and attempt hotswap to load in the overlay, and see if this gives me access. If not, then the next step will be to check the pcb out, maybe there is some sort of R/W channel corruption (I am 99% sure this is not the case, because drive reaches T> and can return me data Last is heads, again...the read element i really think is fine, but the write element may be dying..of course i don't need it to write, only read, so if i can get the overlay loaded in ram and that works, image and call it a day. Will let everyone know what happens, in the meantime if anyone has any suggestions please let me know New subject: Re: Seagate 80GB 7200.9 Firmware failure? User avatar Still haven't gotten this one up and running yet. I have not swapped the heads yet because I am pretty confident that the firmware is to blame. Apparently with the PC3K there is an easy fix, but what about using terminal commands. Anyone have any ideas? New subject: Re: Seagate 80GB 7200.9 Firmware failure? Try this : Ctrl+R T>i4,1,22 T>/1 1>N1 ctrl+T Sometimes erasing Glist and Smart finishes this error . New subject: Re: Seagate 80GB 7200.9 Firmware failure? User avatar Indeed, I have just tried this right before I read your New, but unfortunately; with this drive I think it may be no go. Glist can be reset, but N1 command fails, and so drive still doesn't work. I believe that there may be physical bad sectors in SA ================================================================================ SEAGATE MOMENTUS New subject: SEAGATE MOMENTUS Hi to all, Have this seagate with this in terminal. Can be BAD HEADS or scratch platter ? Interface task reset 4096k x 16 buffer detected MERC2 - 1_Disk 0.02 12- Buzz - 22-05 16:43 Head Mask 03,01 - Head Mask 03,05 - Head Mask 03,06 - Switch to full int. Spin Ready Dwell Cyl - 084F/04CD/0000 $Head Mask 03,07 - Switch to full int. Spin Ready $Head Mask 03,07 - Head Mask 03,08 - Switch to full int. $Head Mask 03,08 - Head Mask 03,09 - Switch to full int. $Head Mask 03,09 - Head Mask 03,0A - Switch to full int. Spin Ready $Head Mask 03,0B - Switch to full int. Spin Ready $Head Mask 03,0B - Head Mask 03,0C - Switch to full int. $Head Mask 03,0C - Head Mask 03,0D - Switch to full int. $Head Mask 03,0D - Head Mask 03,0E - Switch to full int. $Head Mask 03,0E - Head Mask 03,0F - Switch to full int. $Head Mask 03,10 - Switch to full int. Spin Ready $Switch to full int. AM Reacquired $Switch to full int. AM Reacquired $Switch to full int. $ AM Reacquired Head Mask 03,11 - Switch to full int. Spin Ready $Switch to full int. AM Reacquired $Head Mask 03,12 - Switch to full int. Spin Ready $Head Mask 03,12 - Head Mask 03,13 - Switch to full int. $Head Mask 03,13 - Head Mask 03,14 - Switch to full int. $Head Mask 03,14 - Head Mask 03,15 - Switch to full int. $Head Mask 03,15 - Head Mask 03,16 - Switch to full int. $Head Mask 03,17 - Switch to full int. Spin Ready $Head Mask 03,18 - Switch to full int. Spin Ready $Head Mask 03,19 - Switch to full int. Spin Ready $Head Mask 03,19 - Head Mask 03,1A - Switch to full int. $Head Mask 03,1A - Head Mask 03,1B - Switch to full int. Spin Ready $Head Mask 03,1B - Head Mask 03,1C - Switch to full int. $Head Mask 03,1C - Head Mask 03,1D - Switch to full int. $Head Mask 03,1E - Switch to full int. $Head Mask 03,1E - Head Mask 03,1F - Switch to full int. $Head Mask 03,1F - Head Mask 03,20 - Switch to full int. $Head Mask 03,20 - Head Mask 03,21 - Switch to full int. $Head Mask 03,21 - Regards _________________ ZeBong New subject: Re: SEAGATE MOMENTUS User avatar 5400.2 it looks like? Probably heads, check for damage, these ones like to hide the damage on lower platters...ugh. New subject: Re: SEAGATE MOMENTUS Yes, I would think heads or MD. I see that's a MERC2, is it a FW 7.01 with Apple logo? _________________ You don't have to backup all of your data, just the data you want to keep. New subject: Re: SEAGATE MOMENTUS Or 3.CAE? Bet it's Chinese though! _________________ PC Image Data Recovery www.pcimage.co.uk New subject: Re: SEAGATE MOMENTUS Hi, the disk is this one : Momentus 5400.2 60GB S T 9 6 8 1 2 A S FW.701 Singapore i will open it and look at the platte 0 _________________ ZeBong New subject: Re: SEAGATE MOMENTUS Surprise surprise! _________________ PC Image Data Recovery www.pcimage.co.uk New subject: Re: SEAGATE MOMENTUS User avatar there is another forum you could pose this question on ;) _________________ Knowledge is of no value unless you put it into practice. ~ Anton Chekov New subject: Re: SEAGATE MOMENTUS I do not know witch one are you talking about ;) but anyway here it goes the heads in pictures Also the Platte 1 have a very small scratch in the park zone Anyone knows witch head in this model read the SA the H0 or the H1 or both ? ========================================================================================= Rapid Data had a go at my drive, can it be salvaged? New subject: Rapid Data had a go at my drive, can it be salvaged? Hello everyone, I don't know where to begin and to avoid making this thread unreadable I will just say: Rapid (AKA Fields) Data Recovery MAY have damaged my drive while supposedly trying to fix it. The specs: Model: Seagate ST3200820A P/N: 9BJ03F-305 FW: 3.AAE Manufactured In: TK You probably all know the rep of these scam artists, and just so you know I've gone through all the motions of letter writing, Trading Standards, all I can do now is pursue a claim in the small claims court. They wrote me a report in which they claimed to have replaced the head disk assembly and made an image of the drive. After I paid them, they suddenly discovered that they could not recover data. They could not of course, provide me (or TS for that matter) with any proof of the work they did, such as a copy of the image or a part number for the HDA. Ive attached it for you to look at. I had someone take a look at the drive, and he noted that the torque screws on the motor had been removed, which means the platters were fiddled with. The scratch is not concentric and Im told could not have been done without opening the drive (due to its random pattern). Please tell me what you think. I want to know if anyone would be willing to write me a report on the drive, and if by some miracle you can recover fragments of data let me know if its worht me sending you the drive. I'm gutted. Please stay away from Rapid Data Recovery and Fields Data Recovery, two sides to the same bent coin. If you require further details please ask, and thanks in advance to anyone who answers Rowland Ferraro Image 2 looks like someone took a paperclip to the platter. Also those torx look pretty ridiculously chewed up, my guess is that someone unscrewed em with a flat-blade. That "report" sounds pretty bogus too. If the drive was working enough to be imaged then there wasn't any "firmware corruption". And running some DR software on the image to retrieve broken files is the easiest part of the job. Sorry to hear of your troubles... :( _________________ You don't have to backup all of your data, just the data you want to keep. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? Wow, what a disaster. That report is absolute nonsense. I'm particularly disturbed by the scratch in Image2. The report makes no sense at all, they either got an image of the drive or they didn't. There's no way in hell they got an image with the scratch that appears in Image2. If a head assembly failure was the original problem, there was absolutely no need to remove the 6 torx that hold the platter in place. Was the top magnet missing from drive when you got it back (your third photo), or did you/somebody else remove it? I'm sorry to see this thing still happening in our industry, it is poor quality work/butchering for the sake of a diagnosis fee and parts charge. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? The magnets were removed by Rapid Data and they didnt bother to even replace them. I'm quite sure from hearing about other victims that they will try to claim in somehow came to them in that condition or was damaged by the folks who examined the drive (PCImage), I'm trying to think of how to explain to a judge that it is not a likely probability. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? I always thought Seagate ST3200820A had 3 heads with map of 0,1,2. Maybe scratch is not important for data access and head swap was performed with higher capacity donor with extra head in map, there there still might be a chance to recover the data. Did PCimage attempt the recovery? What was terminal report showing? Just a little something for you to consider. Who took the photos? New subject: Re: Rapid Data had a go at my drive, can it be salvaged? User avatar HDD spaz is right .. http://www.seagate.com/support/disc/man ... 02369a.pdf Page 16 Table 3 States: Heads 3 Platters: 2 So the ST3200820A has two platters and 3 heads. Could you photo the bottom part of the drive (there is usually a moulded badge with numbers, etc. on it.) We would be able to determine what model you have here. _________________ ??????? If you can keep your head when everyone else is losing theirs, maybe you don't understand the situation. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? If I had to guess... they never got anything from this drive and never got it working in the first place and that report is just a ploy to get you to spend more money. There is zero reason to pull out the platters unless you have motor issues. If it imaged then it would not be corrupted, and any smart DR tech would of checked the important sectors to make sure all is good. I am sorry to say you 99% got had, and I wish you all the luck in getting you money back, but If had to wager, I bet their legal department is the biggest part of their company. This is also not the first time i have seen this from fields. Saying that they got it imaged , but the image is bad... then forensics would need to manually fix each sector one by one... what a joke. I think they need better imaging hardware, if they keep getting corrupted images. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? User avatar hi, how is others platters? fine? without scratch? i think it have chance to get back if so. _________________ provide entire dirve,PCB,firmware,hard disk accessories. talk to me! Data Recovery service sunnydreamspace@hotmail.com New subject: Re: Rapid Data had a go at my drive, can it be salvaged? angrysmurf wrote: The magnets were removed by Rapid Data and they didnt bother to even replace them. I'm quite sure from hearing about other victims that they will try to claim in somehow came to them in that condition or was damaged by the folks who examined the drive (PCImage), I'm trying to think of how to explain to a judge that it is not a likely probability. There's absolutely no way in hell that PCImage would damage your drive like that. No chance. Duncan New subject: Re: Rapid Data had a go at my drive, can it be salvaged? Thanks Duncan. Exactly so. No way. The top magnet was missing completely when we got it, the first thing we noticed. The centre scratch could well have been the original problmem which could well have been recovered from, but the other deep scratches all over the platter must have been caused by the owner unsuspectingly powering up the drive with no top magnet present when it got originally returned by Fields/Rapid. It had indeed been passed on to me from another DR company (that has a presence on this forum) AFTER Rapid/Fields had got hold of it, at the request of the owner. I will not mention the name of the other company as I do not believe they had damaged it. Would the OP please confirm this and that we DID NOT damage the drive,we were simply asked to provide a third opinion, so as there's no confusion. _________________ PC Image Data Recovery www.pcimage.co.uk New subject: Re: Rapid Data had a go at my drive, can it be salvaged? I think the orginal Newer is in dubious ground. If the hard drive has been to 3 companies, then they could say it was the other company which did the damage, they could also blame the customer, who's to say the client didn't have a go at it with a DIY solution. I really can't see this going anywhere as there is no evidence. Maybe finger printing the disk internals will tell us more but this isn't going to happen. @ Pcimage Was there any finger prints on the platter? Are all surfaces damaged? Did you attempt head swap yourself? I'm confident some data might be savable but I wouldn't be willing to attempt it for free. New subject: Re: Rapid Data had a go at my drive, can it be salvaged? This has been to 3 different DR firms, nobody is accepting responsibility for the damage, but all the while the customer has suffered data loss and the importance of the data seems to be overlooked. Does anyone have an actual opinion on the recoverability of this case? Or a terminal report? Or the symptoms of the HDD in its current condition? New subject: Re: Rapid Data had a go at my drive, can it be salvaged? chances of recovery = epic fail IMO I would never accept a drive in such condition to give a fourth or "n"th opinion knowing what already happened... I don't know if the need is for DATA at EVERY COST or finding a culprit. If the need is for DATA, assuming the platters are not shifted, assuming that the damage seen in the picture is not as bad as it seems, assuming now the cost is no longer a problem (I think that everything started finding a low cost DR but I could be wrong) , assuming no further damage has been done on the disk, a NEW precise diagnose must be carried out starting from zero. I have an idea about a precise roadmap (what to do and in what order) and what to check physically including signals , but this is a consultation, not a thing to say in open forum and in any case not for free (sorry about that). If data is not important, live with it. Forget this bad story and carry on. Never seen anything like that since I first testested my first spindle seizure tool (on a spare drive) .. Thats a proper fk up in EPIC proportions _________________ Knowledge is of no value unless you put it into practice. ~ Anton Chekov Thank you all for your comments. I will try to answer some of your questions: 1. Photos of the bottom of the drive. Please take a look to see if they have the numbers you asked for. 2. PC Image have been very helpful and professional. They were kind enough to take photos of the damage to my drive. The first company I contacted was Xytron who were not able to recover any data so they sent the drive back to me. 3. Balance of probabilities. If the drive was damaged by me, or by a third party, why would Rapid/Fields produce a report which claims they inspected the drive, replaced the heads and yet cannot provide any evidence that they did? Wouldn't they have noticed magnets missing from the HDA? Ok they could say that everything was done after they sent back the hard drive but then I would rely on the reputation and professionalism of the person examining the drive. Why would a company like PCImage open my drive, damage the platters and then take photographic evidence of this damage? I realise that a corrupt firm like Rapid will try to claim that I damaged my own drive by removing the magnets and scratching the platters, so I would appreciate any advice on how to challenge their predictable excuses. 4. If there is a chance my drive can be fixed then I would appreciate an estimate of the costs involved in attempting the recovery, since this would form the basis of my claim of consequential loss against Rapid/Fields. If there is no chance then I would rely on as many reports/inspections into the state of my drive and probable cause of damage which again I would rely on in court, taking into account the comical report they sent to me after "inspecting" my drive. I am aware that this is a lot to ask and I'm not asking this service for free of course, but I see no other reasonable recourse. I have lost irreplaceable data, I could simply let it go and walk away but it occurs to me that a CCJ against Fields would help future claims for people who have suffered similar loses, something HAS to be done to stop these clowns from carrying on in this way. Once again thank you all for taking the time to look into this, if anything at least it will continue the snowball of growing outrage against the individuals behind the Rapid/Fields scam. Just an observation... using a sticky label on the controller card is not something I would condone. The adhesive used on standard labels can be conductive and result with electrolytic corrosion over time resulting with broken circuits and sometimes short circuits .. This was a problem with the old Compaq laptop drives that used to have sticky foil all over the drive.. Anyone remember them? OP: I meant a photo of the badge .. It is moulded into the casing and looks like this.. ??????? If you can keep your head when everyone else is losing theirs, maybe you don't understand the situation. How can you determine model details from this mould on the chassis? MANDR wrote: How can you determine model details from this mould on the chassis? The word "Tonka" in the mold identifies this drive as part of the "Tonka" family. _________________ Luke Recovery Force - Canadian Data Recovery Services i have seen this in the past (and by no means is this directed at any company you used), i will also not use company names because thats not what you do.. but i have seen a drive sent in for the first time (unopened), the diagnosis was done (it needed to be opened), it was recoverable, customer didnt want to go with service, sent it somewhere else. another company took a look at it and claimed that fingerprints were all over the platter and took photographs of such fingerprints. it is hard to have fingerprints on the drive when it is standard procedure to use gloves at all times while handling drives, it is a case where the company now told the client to file a lawsuit and attempt to run someone out of business... its the industry we are in, false claims by companies that have no real credibility. =============================================================================== disk failures I keep ending up with multiple drive failures on my server. Configured -RAID 6, 1 TB WD disks Array controller ( P800 ), hdd - all updated to latest fw versions. The adu log says Quote: Last Failure Reason: 0x0E (Aborted command) Looks like the drives were failed because the drive aborted a command 'n' times. This is why the failure reason is 0x0E . ALso hooked up a serial cable to the array controller and this is what the trace point says Quote: Fail Device: D010 physical_req 11fd48 - reason code eh Can anyone shed some more light on this??? Secondly,Is there any way I can get some low level info on these failures from /proc/... or some else from the kernel level? Adu report attached Cheers David ================================================================================ HP 146.8gb 10k U320 286712-006 FW:HBP6 Hi All HDD Guru, I'm encountering some SMART failure detection (Medium Error) when i boot up my scsi hard drive. I tried to use the disk management to view the hard drive but it shows "Unreadable status". Just wondering what kind of possible problem i'm encounting ? If you need the logs on the drives i can use HDAT2 to pull out the errors to show. Hope to have some solutions. ============================================================================ WD360GD-00FLC0 PCB swap not working. Hi, I have a WD Raptor 36.7GB MDL: WD360GD-00FLC0 DATE: 06 JAN 2006 DCM: HBCAJAB PCB: 2061-701213-100-AU XS 1S48 3M7L 9 0003240 5243 2060-701213-004 REV A I already tried to swap the burned PCB from a working one with specs MDL: WD360GD-00FLC0 DATE: 11 FEB 2006 DCM: HBCAJAB PCB: 2061-701213-100-AU XS 1S48 4Y2F 9 00043000 5304 2060-701213-004 REV A but didn't recognize it properly. Sees it as WD400BB 33.08F with 8GB capacity. Does anyone could help to recover my data? Does WD HDD has safe mode boot? Thanks in advance. a straight PCB swap will not work with this model. Drive specific information needs to be transferred to the new PCB, otherwise the drive will spin and not be recognised correctly. Thanks for answering, will a u12 transaction will work? What kind of information is needed? Can I do it? This is a look of my burned PCB. Thanks again. OK! Swapping U12 chip to the new PCB my disk boot alright. Thanks you for this board, if I haven't read it here I'll never get my data back. On this PCB (original) you have many problems , is not only the Smooth, take a better look ... That means 90% and the new PCB with original U12 will make again problem ... The problem is not only from the drive. XRONIS _________________ T3 Professional Data Recovery http://www.t3-recovery.com Well I already backup my data, so I don't indent to keep this drive. On the same machine I have 5 drives plus the raptor, I don't see problems on other drives. I suspect the pcb got worst from the fact that I didn't realized it quick, it was dead, and worked a few of days under power. =================================================================================== Seagate 7200.11 and Reallocated Sectors Count increasing Hi all, I have refurbished (RMA'd) Seagate 7200.11 ST3500320AS that was working ok for a few months. Last week i noticed that "Reallocated Sectors Count" increased, from 0 to 2. Yesterday I made a backup copying hundreds of GB, and this morning it has 3 relocated sectors. Can this disk be trusted? Thanks for help. if bad sactor in increasing mode then replace early as possible if it is in warranty. RMA this drive. _________________ Don't gamble with your data! if the FW of the drive is SD15- backup and RMA asap. I am pretty sure those drives briked cause of relocation sector count and FW issue. Anyways , get HDD scan of this site. Run a SMART test. Ull see if ur reloc count is in the red or yellow. with software http://www.hdsentinel.com/dl.php check smart and see overview for smart and why increasing relocation sector? Report this New ========================================================================== I hav seagate ST380211AS.it worked fine in my pc.but one day on pc startup it failed to b detected by pc.infact now it appears as dead drive not spining at all.I checked pcb for faulty TVS but nothing seems to b burned or like any other pcb problem.Circuit board becomes warm on powering up drive after a while. here no same drive available to do board replacement experiment...........plz tell me wat i can do..................vickynasim@yahoo.com User avatar Call a DR company in your local area and take it in for them to test and tell you what is wrong with it. Sounds like this is not a DYI for you if you want us to tell you what to do. Sorry no crystal ball to see what is wrong and by description it could be many things and better to have it looked at before you start to play around with this and loose your data. _________________ Iorana Haraharaini ============================================================================== I have a WD800JB-00FMA0 that has quit working. I have experienced a few dead drives over the years, but never heard this particular noise before. Some of you probably have heard it and have an idea of what is going on? Upon power up the drive doesn't spin up...it makes a sound that reminds me of a cricket just a little deeper. :?: It isn't a single clicking noise. Almost sounds like something is jammed? I made a video/sound clip with my cell phone. You can listen to the video here: http://home.earthlink.net/~dtracing/MOV-0011.mov Any ideas? Drive specs Western Digital Model: WD800JB-00FMA0 Date: 26 Jun 2004 DCM: HSBHCTJCH PCB: 2061-001209-390 Thanks Kept searching for the wrong noise I guess. After a couple more hours of searching I ran across this. noise-related-pcb-hdds-final-edition-t7986.html The Trrrrr.....Trrrrr.....Trrrrr is what I am hearing I think? So that being the case I will have to look for a PCB and/or Motor IC chip(L6278 1.2E is mine). I ran the drive for about a minute and then pulled it back apart real quick to check the IC temp and it felt normal to the touch so not 100% sure. Any thoughts? Thanks hi, i have meet same case last year. it's PCB problem for my case. hope it can help you. _________________ provide entire dirve,PCB,firmware,hard disk accessories. talk to me! Data Recovery service sunnydreamspace@hotmail.com Are you sure that your drive does not spin up? It sounds like it is spinning up and makes "scratchy" noise. _________________ Don't gamble with your data! harddrivespecialist wrote: Are you sure that your drive does not spin up? It sounds like it is spinning up and makes "scratchy" noise. I am almost 100% sure it isn't spinning up. I am plugging it into an external hard drive enclosure with the top off the HDD enclosure. In the video you can hear a fan that comes on in the back of the enclosure. The HDD however makes absolutely no noise until you hear the 'stuck' noise. I stuck my ear directly to it and it is definetly not spinning up to 5000+ rpm....I don't hear anything spin in it. I took another old WD drive and plugged it in just for comparison and it noticeably spins up. So I am certain the dead drive is not spinning at all. I guess since I just registered my News are having to be approved so it makes it a little tough to communicate. My second New in this topic got approved long after you guys Newed. What do you think of the motor IC? I am thinking it could be that after thinking about a "Trrrr....Trrrr....Trrrr" noise. lol Only thing that makes me doubt that it is the motor IC is not getting hot when it does the noise. I also made a mistake in my original New.....I think the PCM # should be 2060-001209-004 Rev A. I was looking at a white sticker stuck to the connector on the board. Hadn't even noticed the number made into the board. The data on this drive isn't worth opening up the drive, but if a PCB swap may take care of it that would be great. If it comes down to letting a pro open it up for $500-1000 it will be going in the trash. :) You could try placing some insulation between the pcb and the head assembley (NOT TO THE MOTOR CONNECTORS!)... maybe a thin piece of card or plastic. Then try powering on the drive and see if the motor spins up or not. New the result. Thanks to the ones who offered assistance. Found a replacement board and swapped out the ROM chip. Reinstalled the new PCB and the drive spun right up. Just finished copying off all the data. Back in business! I do believe the motor IC was the problem as discussed in this thread: noise-related-pcb-hdds-final-edition-t7986.html ============================================================================== Need Help with Seagate Barracuda 7200.9 500 Gbytes - dead I'm looking for a PCB main board for a: Barracuda 7200.9 500 Gbytes Model: ST3500641A Firmware: 3.AAH Any help would be apreciated. Here's a picture of the main board. I'm looking for a PCB main board for a: Why look for one... in your picture you already have one :) pm me. Hi, Could you retake a bit better pics??? Need to be able to see the numbers on the PCB. The label and the 9 digit number and the numbers on the chip!!! pinoyxprss wrote: I'm looking for a PCB main board for a Barracuda 7200.9 What's the symptom? What did you do, if anything, to damage the original board? It was in a NAS Box, so it was just sitting there running. One day I rebooted it because it's not showing in my network and it wouldn't turn back on. No lights no fan spinning no plates spinning. So i took the hard drive out and I was going to get my files out before I send it in for repair, when I plug it in PC, my PC won't turn on, I hear a little fizzing sound like your frying something for a second and it would stop so I turn off the power supply and turn back on to try again and it does the exact same thing. I checked all the cables making sure everything is plugged in and tried turning it back on with the same result. So I unplugged the HDD and tried to turn on PC and it came back on. Thats all I did so far. fzabkar wrote: pinoyxprss wrote: I'm looking for a PCB main board for a Barracuda 7200.9 What's the symptom? What did you do, if anything, to damage the original board? pinoyxprss wrote: when I plug it in PC, my PC won't turn on, I hear a little fizzing sound like your frying something for a second and it would stop so I turn off the power supply and turn back on to try again and it does the exact same thing. Your HD has a short circuit, probably on the +12V input. If you have a multimeter, set it to the 200 ohms range and measure the resistances of the two TVS diodes near the power connector. If one measures zero ohms, then desolder it or snip it out with side cutters. The drive will run quite happily without it, albeit without protection on the affected supply rail. Just be sure your power supply can be trusted. See the following article for help in identifying the components: http://hddscan.com/doc/HDD_from_inside.html The NAS has extended warranty and I don't wan't to damage the PCD so i can send it in, I just need another PCB so I can get my stuff out of the drive. The NAS is dead too so I have to send it in regardless. pinoyxprss wrote: The NAS has extended warranty and I don't wan't to damage the PCD so i can send it in, I just need another PCB so I can get my stuff out of the drive. The NAS is dead too so I have to send it in regardless. A straight PCB swap may not work. You will probably need to transplant the 8-pin serial EEPROM chip from patient to donor. It stores calibration data determined at the factory. The easiest thing to do is to desolder one side of the TVS diode and lift it away from the pad. Then retrieve your data, and resolder the diode. fzabkar I was looking at the link you Newed and i'm a little confuse.. the link shows 2 TVS and mine looks like it has three.. I checked with multimeter at 200OHM and the biggest one on the left is showing .5 and the other two are showing numbers then back to zero. pinoyxprss wrote: fzabkar I was looking at the link you Newed and i'm a little confuse.. the link shows 2 TVS and mine looks like it has three.. I checked with multimeter at 200OHM and the biggest one on the left is showing .5 and the other two are showing numbers then back to zero. Those diodes are connected between a voltage source and GND. And in case of overvoltage, they short that very voltage supply to GND to save the rest of the circuit. That means to find the TVS that actually burnt through, just check resistances to ground of both solder contacts on each TVS. Each TVS is soldered in on both ends, i.e. 2 solder contacts per TVS. Now the shorted ones will show a resistance near ZERO (for example 0.7) Ohms to GND on both ends and the ones that are still OK will show near ZERO Ohms on one and MUCH higher resistance numbers on the other end. ;) pinoyxprss wrote: fzabkar I was looking at the link you Newed and i'm a little confuse.. the link shows 2 TVS and mine looks like it has three.. I checked with multimeter at 200OHM and the biggest one on the left is showing .5 and the other two are showing numbers then back to zero. Remove the one on the left. I'm not sure what the third part is, but it could be a capacitor. If you can read the markings on the parts, let us know. the one on the left says AF53 PT..the one in middle doesnt have anything.. one on the right says 23L58..i attached the picture of the board..i think i forgot last time the one on the left says AF53 PT..the one in middle doesnt have anything.. one on the right says 23L58..i attached the picture of the board..i think i forgot last time Sorry, I can't find a datasheet for those marking codes. Anyway, the part on the left appears to made by Fairchild who do make SMBJ series (600W) TVS diodes. Remove it and you should hopefully be OK. Good luck. Ok, clipped that IC, it worked, only problem is windows won't read the format the HDD is on...the NAS is also shot...its a Maxtor Fusion 500gb .. is there any way of extracting the files or having windows read the disk? I suspect that the NAS may be using a Linux file system. The following utility will allow you to mount a Linux partition in Windows. Open source ext2/ext3 file system driver for Windows (NT/2K/XP/VISTA, X86/AMD64): http://www.ext2fsd.com/ I also found the following article. Mount Linux file system on Windows operating system: http://www.networknet.nl/apps/wp/archiv ... ft/windows The author suggests a tool called Explore2fs which gives you read-only access: http://www.chrysocome.net/explore2fs "Explore2fs is a GUI explorer tool for accessing ext2 and ext3 filesystems. It runs under all versions of Windows and can read almost any ext2 and ext3 filesystem." The above is probably the safest option, since you don't want Windows to write on your Linux volume (or do you?). Alternatively, if you want to have full read-write access, then install Ext2fs.sys, a "pure kernel mode file system driver which actually extends the Windows NT/2000/XP/Vista (x86/x64) operating system to include the Ext2 file system". http://www.fs-driver.org/download.html This will most likely NOT have EXT/3. Also, while running drive with no TVS may work in many cases, you can never be certain without the relevant checks that there is no internal damage to preamp or heads which is a possibility. Good job pinoyxprss, but I think while you were OK in this case, the next newbie with this fault might not be. @fzabkar - If you are going to encourage inexperienced novices, to attempt repair/recovery of crucial data at least make them aware of ALL the risks associated. User was lucky here, but any kind of mechanical/physical work required always has an equal chance of failure as it does success, sometimes more chance of failure. hddguy wrote: This will most likely NOT have EXT/3. Also, while running drive with no TVS may work in many cases, you can never be certain without the relevant checks that there is no internal damage to preamp or heads which is a possibility. Good job pinoyxprss, but I think while you were OK in this case, the next newbie with this fault might not be. @fzabkar - If you are going to encourage inexperienced novices, to attempt repair/recovery of crucial data at least make them aware of ALL the risks associated. User was lucky here, but any kind of mechanical/physical work required always has an equal chance of failure as it does success, sometimes more chance of failure. thnx for the concern.. but i was totally aware of the risk.. i just didnt want anyone else to see what in the HDD before i send it in.. at least deleting the entire HDD was my last option pinoyxprss wrote: hddguy wrote: This will most likely NOT have EXT/3. Also, while running drive with no TVS may work in many cases, you can never be certain without the relevant checks that there is no internal damage to preamp or heads which is a possibility. Good job pinoyxprss, but I think while you were OK in this case, the next newbie with this fault might not be. @fzabkar - If you are going to encourage inexperienced novices, to attempt repair/recovery of crucial data at least make them aware of ALL the risks associated. User was lucky here, but any kind of mechanical/physical work required always has an equal chance of failure as it does success, sometimes more chance of failure. thnx for the concern.. but i was totally aware of the risk.. i just didnt want anyone else to see what in the HDD before i send it in.. at least deleting the entire HDD was my last option If only other data recovery professionals were so concerned. Some just want to sell you a board, others will tell you to search the archives for "TVS". Period. BTW, if you had purchased a board, you would have had to desolder the 8-pin serial EEPROM chip from the patient and transplant it to the donor. That's much riskier than just snipping a protection diode. As for which file system is on your drive, you can use Microsoft's Sector Inspector utility to capture the "MBR, Partition Table(s) and Volume Boot Records": http://www.users.on.net/~fzabkar/SecInspect.zip Extract the above archive to the one folder and execute the SIrun.bat file. The procedure will generate a report file named SIout.txt which you can then upload to a file sharing service so that we can examine it. Seagate's download page suggests that the Maxtor Fusion is based on open source software from Fabrik Inc: http://www.seagate.com/ww/v/index.jsp?l ... 04090aRCRD Unfortunately the URL has expired: http://www.fabrikinc.com/opensource/ ====================================================================================== Hi I had HDD 1.5 TB seagate fall down from 15 cm, after that HDD making abnormal noise, computer couldn’t be able to view the storage device , I send HDD plus another same HDD as spare parts to DATA Recover Center called “databacknow” after they replace the damage part They try to make head alignment but they failure to made that, because Seagate until now haven’t provide any tools for 1.5 TB As they told me So is there any way to recover my data and how much that will cost me??? Some info about My HDD 1- Seagate 1.5 TB 2- Data inside HDD 1.3 TB 3- HDD opened in Clean Room DATA Recover Center called “databacknow” 4- Some Parts replace with another working part 5- Main problem as company said in head alignment What was the fault diagnosed as by this company? Heads failure or spindle motor seizure? learn4all wrote: They try to make head alignment but they failure to made that, because Seagate until now haven’t provide any tools for 1.5 TB This doesn't make any sense. _________________ You don't have to backup all of your data, just the data you want to keep. Sounds like bollocks to me _________________ PC Image Data Recovery www.pcimage.co.uk learn4all wrote: because Seagate until now haven’t provide any tools for 1.5 TB As they told me I have yet to see Seagate or any other Hard drive manufacturer provide tools for data recovery. Agree with drc Something does not sound right here. Quote: What was the fault diagnosed as by this company? Heads failure or spindle motor seizure? They didn’t send me the diagnosed; they just tell that info through phone call Quote: This doesn't make any sense. they said to me that PC-3000 doesn’t support HDD 1.5 TB, they Call the main company for PC-3000 and Seagate and they told them until now there are no support for that kind of HDD and they need to make alignment So if there any hope to get back my info, any one can help me??? Thanks for all Yes, there is hope, but you need to find a professional data recovery company that can assist. Head alignment is not an issue here, and PC3000 will not fix this problem - so what they have told you is contradictory. This is a physical fault and needs to be repaired by somebody with the correct skills to do it - I'm not sure who on this forum is nearest to you, are you will to send it abroad? It is likely to be an expensive recovery. Sounds like your drive has mechanical damage, and equipment like PC3000 wil not help. What is needed is physical work, and good knowledge/skills which this company obviously do not have, despite a 98.5% success rate!, so instead give you a story in which they tell you the manufacturers are at fault for not providing the tools to repair?? I see on this companies website they are member of IPDRA. I thought requirements to join IPDRA was to display competence and skills with jobs like this? :roll: no wonder they can't do it. they use HDRC tools. lol http://databacknow.com/who.html CK wrote: This is a physical fault and needs to be repaired by somebody with the correct skills to do it - I'm not sure who on this forum is nearest to you, are you will to send it abroad? It is likely to be an expensive recovery. Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD) Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate hddguy wrote: I see on this companies website they are member of IPDRA. I thought requirements to join IPDRA was to display competence and skills with jobs like this? :roll: Thanks for help' I will check IPDRA profile HDD Spaz wrote: no wonder they can't do it. they use HDRC tools. lol http://databacknow.com/who.html So they problem from them side they told me there are no another Data recovery Center can be able to help me, Thanks for your comment HDD Spaz wrote: no wonder they can't do it. they use HDRC tools. lol http://databacknow.com/who.html So they problem from them side, they told me there are no another Data recovery Center can be able to help me!!! Thanks for your reply hddguy wrote: Sounds like your drive has mechanical damage, and equipment like PC3000 wil not help. What is needed is physical work, and good knowledge/skills which this company obviously do not have, despite a 98.5% success rate!, so instead give you a story in which they tell you the manufacturers are at fault for not providing the tools to repair?? I see on this companies website they are member of IPDRA. I thought requirements to join IPDRA was to display competence and skills with jobs like this? :roll: That what I thought, anyway I'm still waiting full report but they did'nt answer me till now!!! CK wrote: Yes, there is hope, but you need to find a professional data recovery company that can assist. Head alignment is not an issue here, and PC3000 will not fix this problem - so what they have told you is contradictory. This is a physical fault and needs to be repaired by somebody with the correct skills to do it - I'm not sure who on this forum is nearest to you, are you will to send it abroad? It is likely to be an expensive recovery. Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD) Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus So I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate CK wrote: Yes, there is hope, but you need to find a professional data recovery company that can assist. Head alignment is not an issue here, and PC3000 will not fix this problem - so what they have told you is contradictory. This is a physical fault and needs to be repaired by somebody with the correct skills to do it - I'm not sure who on this forum is nearest to you, are you will to send it abroad? It is likely to be an expensive recovery. Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD) Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus So I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate hddguy wrote: Sounds like your drive has mechanical damage, and equipment like PC3000 wil not help. What is needed is physical work, and good knowledge/skills which this company obviously do not have, despite a 98.5% success rate!, so instead give you a story in which they tell you the manufacturers are at fault for not providing the tools to repair?? I see on this companies website they are member of IPDRA. I thought requirements to join IPDRA was to display competence and skills with jobs like this? :roll: That right can you suggest any one to help me?? HDD Spaz wrote: no wonder they can't do it. they use HDRC tools. lol http://databacknow.com/who.html So they problem from them side they told me there are no another Data recovery Center can be able to help me, Thanks for your reply "HDRC, a renown leading company in the field of Data Recovery for over 15 years" - haha, love it! :lol: and perspex 'glass' in their clean air cabinet :D _________________ ??????? If you can keep your head when everyone else is losing theirs, maybe you don't understand the situation. Hi All again, Now I have new situation, They ignoring all my request to send me report about what exactly they made and what is HDD situation Now. So I need Help please, if you can suggestion any good company which have the correct skills to fix my HDD I can send data to any please but it easier for me if that company in UK. coz I had friend there> Please Help me Thanks for All your help Try Sean from pcimage here is here on the forum and he is located in UK. Give him a PM and see what he can suggest for you to do on this one. I am sure he can recovery your drive if this other company did not damage it too badly in their failed attempt to repair your drive. _________________ Iorana Haraharaini Quote: 98.5% success rate That made my day.... :lol: _________________ http://www.hddpros.com Only for professionals. ;) Hi all, below you can find the report which I revived from DATA recovery, If any one can help me to fix that problem I will very glad The result as follow: The hard drive suffers a serious damage at, 1- spindle motor 2- heads 3- terminals 4- platters 1- The platters were very dirty with a finger prince all over the top platter. This is a minor problem we clean the platters. 2- The spindle motor is jammed we replace the motor and now it is spinning at normal speed. 3- Heads, this hard drive have 8 heads 4 read and 4 write, 6 of them broken; we replace the heads and start spinning normally with heads. 4- Terminals, Seagate hard drive terminals must work for the pc300 udma can start working on it. The terminals don’t work which it means we have damage at media area. Pc300udma do not support so far this kind of models, I give this case less than 5% success. For the time once pc3000udma, can’t support the terminals I can’t work on your hard, I spoke with ACE on Russia and they confirm my result, I think this case must be close there is no chances to success at this time. Please advice for the hard drives what we must to do with them. learn4all wrote: 3- Heads, this hard drive have 8 heads 4 read and 4 write, 4- Terminals, Seagate hard drive terminals must work for the pc300 udma can start working on it. The terminals don’t work which it means we have damage at media area. Pc300udma do not support so far this kind of models, I give this case less than 5% success. For the time once pc3000udma, can’t support the terminals I can’t work on your hard, I spoke with ACE on Russia and they confirm my result, I think this case must be close there is no chances to success at this time. Please advice for the hard drives what we must to do with them. Is this report a joke?? well it made me laugh :lol: